Cookies Policy

What are Cookies?
Cookers are small text files placed on your computer, mobile or tablet device to improve your experience by storing preferences and other information. Some cookies are essential for the website to function, others are optional.

How we user Cookies
The cookies we use collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

We use Cookies to:

Store information that is essential for the website to function
Store code validation and reward information. These cookies expire when you terminate your browser session
Store Information on how you browse our website
Measure how you use the website so it can be updated and improved based on your needs
Measure how many times you visit the site and what pages
We use the information to compile reports and to help us improve the site

The First Party Cookies we use are:

Name	Description	Expires	More Information
ASP.NET_SessionId	Used to maintain an anonymized user session on our Azure website.	On close of current web session	http://silktide.com/cookieconsent
CC_analytics	Cookie Consent cookies which appear after you have clicked on the ‘allow cookies’ in the floating footer.	1 year from creation	http://silktide.com/cookieconsent
_gat_gtag_UA_122749341_1	Used to measure users interaction with Google	1 minute	https://policies.google.com/privacy?hl=en
ai_user	Used to measure and anlyse user site usage	1 hour	http://silktide.com/cookieconsent
_ga	Used to identify unique users	After 2 years	https://policies.google.com/privacy?hl=en
_gid	Used to distinguish users	After 24 hours	https://policies.google.com/privacy?hl=en
_gat	Used to throttle the request rate	After 1 minute	https://policies.google.com/privacy?hl=en
NSC_XFC-QSE-MCWT-01	Helps us to Optimise your experience by balancing the load across server	On close of current web session	https://docs.citrix.com/en-us/netscaler/12/load-balancing/load-balancing-persistence/http-cookie-persistence.html

Third Party Cookies
We do not have any third-party cookies on our site. However, there are Third Party Requests which are cookies for if you leave the page using a particular link on the site or enter the page using google.

How to control cookies
You can opt out from all cookies at any time, you must go to your settings and delete your cookie history. This may be different depending on the browser you use. Please note that removing or blocking Cookies may interfere with the full use of our sites.

You are classed as rejecting the cookies until you have accepted the cookie. Following this, you can reject the cookie using the above opt out process.

If you would like any further information you can contact us through one of our preferred contact methods:
Email: [email protected]
Tel: 0330 124 1223